Privacy Policy
This Privacy Policy explains how Ecom Swing Solutions ("Ecom Swing," "we," "us," or "our") collects, uses, and protects information when you visit our website or use our services.
1. Information We Collect
When you visit our website, book a consultation, or contact us, we may collect the following information:
- Contact details — name, email address, phone number, and any details you share in a form or scheduling request.
- Business information — details you provide about your ecommerce goals, budget, or existing stores.
- Usage data — pages visited, browser type, device information, and general location, collected automatically through cookies and analytics tools.
- Scheduling data — when you book a meeting through our Calendly widget, Calendly collects and processes the information you provide under its own privacy policy.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule consultations.
- Provide, operate, and improve our ecommerce automation services.
- Send updates, proposals, or marketing communications related to our services (you can opt out at any time).
- Monitor and analyze website usage to improve performance and user experience.
- Comply with legal obligations and protect against fraudulent or unauthorized activity.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember preferences, understand how visitors use our site, and improve functionality. You can disable cookies through your browser settings, though some features of the site may not work as intended.
4. Third-Party Services
We work with trusted third-party providers to operate our website and services, including scheduling (Calendly), hosting, analytics, and marketplace platforms such as Amazon, Walmart, Shopify, eBay, TikTok Shop, and Facebook Marketplace. These providers may collect information governed by their own privacy policies. We do not sell your personal information to third parties.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Updates will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us:
- Email: info@ecomswing.com
- Phone: (646) 494-8363
- Address: 99 Wall Street #1412, New York, NY 10005